When this report was released, public infrastructure investment— including and especially in the water sector—was at a virtual standstill in Indonesia.
This Topic Brief sets out the process of institutional change undergone by Nairobi City Water & Sewerage Company (NCWSC) to extend services to the informal settlements of Nairobi.
On March 28, USAID’s Sustainable WASH Systems Learning Partnership (SWS) hosted a webinar, "Designing for Sustainability: Bringing Citywide Inclusive Sanitation to Ethiopia," to provide an update on their sanitation work in Debre Birhan, Ethiopia.
Performance contracting provides a more effective means of incentivizing contractors to reduce non-revenue water (NRW) than traditional public sector, input-based, contracting can achieve.
Why would a major city choose to reform customer relationship management (CRM) in the face of a water crisis? What good could that possibly do when reservoirs are drying up and citizens are being told to dramatically reduce water use?
This photo essay from tells the story of the village of Kok-Jar in the Kyrgyz Republic, and how it came together to find a way to finance, maintain, and manage its munici
The Philippine Water Revolving Fund (PWRF) was an innovative lending program that leveraged public funds with private financing for water and sanitation projects.